The Frankfurt address is an office of TMF Group, a contractor that scans and forwards all letters.We sent a letters to the Cologne and the Frankfurt address disputing the invoice and asking for money for August and September.
One of the letter got scanned and someone contacted us from ordersupport@mycommerce.com that they received the letter. But they point me to the solution center, but there, I don't see my latest letter.
The letter my lawyer dropped at their address was not acknowledged by showing up in solution center or getting a response.
Seems they redirect mail somewhere else. So I'll ask the lawyer to send again by mail, so the redirect happens for it, too.
The Cologne address appears to have a permanent redirection order to Frankfurt, for all mail delivered through Deutsche Post.
Is there still a physical mailbox in Cologne, where your lawyer dropped the letter? Maybe they don't check it anymore. Would have been a good place to have some yellow Mahnbescheid letters delivered
But now that they have changed their official registered address from Cologne to Frankfurt recently (even though the Cologne address is still written on the statements), all official communication should be sent to Frankfurt.
Statistics: Posted by yps — Tue Dec 17, 2024 2:35 pm